Tracking information is sent to the email you provided during checkout.
You can use that information and the links provided to keep tabs on your item(s).
You can also check the status of your order by logging into your account above and clicking on
"Login." If you checked out as a guest, please email us at
support@smarttektrading.com with your order number (if available), and we’ll be happy to assist you.
For the most up-to-date information, it’s best to check on your order at the end of the day.
Please email
support@smarttektrading.com with your name, the email address you used at checkout, and your order number to start the cancellation process.
You can also call us at
1.800.362.8702.
Orders cannot be modified once placed, you can request to cancel/refund your order and re-place it again with the correct item(s) you'd like to order.
Contact us immediately for assistance by email
support@smarttektrading.com with your name, the email address you used at checkout or call us at
1.800.362.8702
Orders are most commonly put on hold due to pending payment verification. Please allow one business day for us to verify your order before reaching out to customer service.
Our Customer Service team will flag the order and be in touch with you directly to provide more information about availability.
If you have backordered an item and still have not heard from a Customer Service representative, please email us at
support@smarttektrading.com.